Terms and Conditions

By Refinery Automation Institute,LLC blending training section

Course Material

The materials are available only to course attendees for a period of 10 days for the first 20 registered and paying customers, or 5 days for registered customers outside the limited offer. The expiration days are calculated from the date of purchasing the online course and receiving the electronic format. The customer after the purchase, will receive a link where it is possible to download the electronic format of the material; please make sure you have a good internet connection and you have permissions to download from a link. The material consists of a copyrighted pdf file that represents the course-book, protected and copyrighted excel exercises and a demo of the copyrighted RAI blend optimizer. The link is password protected, and it can be used one time. You will receive the password to your provided e-mail during the checkout process. The videos are in high quality meeting the requirements for online courses.

Are you registered?

Once payment is received you will be sent a confirmation e-mail, with the order number and the username that will be used with your created password to access the online course. If you have issues with the log-in please send an e-mail to info@refautom.com

Cancellations

Unfortunately your purchase is not refundable, is not transferable to another person and cannot be canceled. Before purchasing the course, make sure that you satisfy all the min requirements to run the course material on your computer.

Requirements to get access to the exercises

Most of the exercises and in particular the RAI blend optimizer work exclusively on a Windows based laptop and with Microsoft Excel installed on your machine.  We require to have at least Microsoft Office 2010 installed on your machine to run the RAI exercises and Optimizer. We also require that the solver and the VBA package tools are installed on your Microsoft Office (we will go through this process during the installation of the optimizer). If you have an Apple computer with IOS or other operating systems such as Linux, Ubuntu or others, you must have installed Windows on them in order to use the RAI package. If you are using your company’s computer, you might have restrictions. In this scenario you might want to reach out to your IT department and ask them to give you permission to run RAI exe files. The RAI optimizer will work exclusively on one computer, and before the activation you will be guided on how to get key to unlock the RAI blend optimizer demo. Please also make sure that your antivirus allows the exe files to be run on your computer. In order to watch the online content you must have an high-speed internet connection.

Min requirements: Microsoft Windows OS: Windows 10 and one of the following Microsoft Excel version:

  • Microsoft Excel 2007 SP3
  • Microsoft Excel 2010 SP2 (32/64 bit)
  • Microsoft 2013 SP1 (32/64 bit)
  • Microsoft Excel 2016 (32/64 bit)
  • Microsoft Excel 2019 (32/64 bit)
  • Microsoft Office 365
The exercises and the optimizer have been tested on a variety of computers without any issues. Please always make sure that the previous mentioned advice have been implemented. 

RAI Certificate

At the end of the course and after completion of quizzes, the candidate will receive in 10-20 days (depending the geographic location) the certificate of attendance of the RAI Blend training program for the purchased course(s).The candidate will also receive an electronic version of the certificate, through the provided e-mail during registration.

Data Protection

We have your contact details as a legitimate result of the service we offer. We will only ever contact you regards to your affiliation with the industry matters and RAI. We hold our data securely and never sell it to third parties. If you wish to terminate the relationship with RAI we advice to send an e-mail to info@refautom.com and we will remove you from our database.

Copyright

The Training and its content is copyright by Refinery Automation Institute, LLC, and all rights are reserved. Any redistribution or reproduction of part or all of the contents in any form is prohibited. All the videos and its content is copyrighted and is not allowed to download on your machine ,dongles or other devices, and/or to record  with any devices or to forward to other parties. It is forbidden to share log-in details with other parties. The purchased course is personal and not meant to be shared. If for any reason we might think that you are violating the copyright we will terminate the enrollment to the  course, deleting your account and proceeding for legal ways. You might not, except on our express permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system. By registering to the courses you agree to our terms and conditions and you agree with respecting min requirements for running the material and copyrights.

The materials in these modules have been provided by Ara Barsamian and are based on personal knowledge and experience. Some data and materials have been contributed over the years by other experts of Refinery Automation Institute. All modules have been peer reviewed by working members of US and foreign refineries, gasoline traders, oil terminal operators, pipeline company staff, and Laboratory personnel. The author acknowledges the contributions of all RAI staff and consultants, past and present. All information contained is given in good faith and is intended to improve the understanding of the topics by all sectors of the industry.